All FAQs
My account won’t log me in?
We use a different registration software for our teams call Sports Illustrated Play (SIPlay). If you have not done one of our teams before, you will need to create a new login at ttahoops.siplay.com
What’s the difference between classes and camps?
Classes take place daily and are 80 minutes in length. They run over a season, which is typically 8 weeks in length. Most students come to 1-2 classes per week for a given season.
Camps take place over multiple full days, with drop-off in the morning and pick-up in the afternoon. These take place when school is out on vacation: Summer, Thanksgiving, Winter and Spring Breaks and typically run 9am-3pm (Monday-Thursday)
The class format teaches a specific set of skills with the intention of mastery. Classes are a bit more focused and intense, leading to rapid improvement and confidence-building in a mistake-friendly environment.
The camp format, on the other hand, means a broad range of skills and techniques can be introduced and taught in detail. The goal is to teach many skills that the students can work on at home to improve and incorporate into games to make basketball learning a fun experience.
We encourage families to do both camps and classes, as they work together to give kids the ultimate learning and improvement experience.
What are your pick-up and drop-off policies for camps?
Gyms will be open 20 minutes prior to the start of camp. We ask that you pick up your child promptly when the camp ends in the gymnasium. In fact, we encourage you to show up just before the end of the day to watch your child in action.
All children must be signed in and out of camp every day.
What are your cancellation and refund policies?
Please make sure you check your schedule prior to registering. Thank you.
We have a 100% money back guarantee on all camps and classes for new students attending their first TTA program. If you attend your first day and the program is not a good fit, we will gladly refund your full purchase price. We must be contacted the day of the session that you attended via email in order to cancel.
If you need to cancel you have two options:
1) REFUND
You must let us know as soon as possible that you would like a refund via email: contact@triplethreatonline.com If you would like your registration fee refunded,
- Cancelations made more than one week prior to the start of a program will be charged a $30 fee
- Cancelations made less than one week prior to the start of the program or after a program begins will be given a credit for any unused days/classes.
Many of our classes have wait lists, and if you cancel early enough we’ll be able to fill your spot. Please be considerate—if you need to cancel, let us know as soon as possible! You’ll be making another child very happy.
2) CREDIT
If you’d prefer to not be charged the $30 fee, you can cancel anytime and we will issue a credit for the unused days/classes. Credits are good for five years from the purchase date.
TEAMS
All Team registrations require 30 days written notice to cancel and all autopayments will be adjusted from the day the cancelation email is received.
SHUTDOWNS
In the event of any circumstance beyond TTA’s control is which we have to cancel/postpone a program, we will issue all refunds in the form of credit towards another camp/class/program. As a small business, this is to ensure that TTA can continue business given the up front costs incurred by TTA to provide our members the best experience possible. Circumstances can be, but are not limited to:
- Government mandated shutdown
- Natural disaster that forces closure
Will my child do basketball drills all day?
Most teaching is done in 20–25 minute sessions in the mornings before lunch. Each session has a water break in-between.
After lunch, we typically work have games and contests related to the skills taught in the morning.
Your child will get a great workout every day—but don’t worry… It’s a lot more even paced than a boot camp.
What does a typical day look like?
9-9:15: Introductions and check-in
9:15-9:45: Warm up
9:45-9:50: Water break
9:50-10:40: Teaching and skill breakdown
10:40-10:45: Water break
10:45-11:00: Morning Throwdown (Competition where kids compete against coaches)
11:00-11:25: Teaching and skill breakdown
11:25-11:30- Water break
11:30-11:45- 3-on-3 games
11:45-12:30: Lunch
12:30-12:45: Afternoon Throwdown
12:45-1:10: Dribbling warm-up
1:10-1:15: Water break
1:15-2:15: Games
2:15-2:20 Water break
2:20-2:45: Skills and competitions
2:45-3:00: Cool down and daily award winners
RegisterHow are children separated into groups?
Children are first divided into groups based on grade and sex. They are then further separated based on ability. This ensures that children will be learning and competing with those of the same approximate age and skill level, keeping the camp both challenging and fun.
If a change of group is requested for any other reason, Triple Threat Academy will do our best to accommodate everyone.
What is the ratio of camper to coach?
Camps run with approximately 9 campers to 1 coach.
What does my child need to bring to camp?
Your child only needs to bring a few things to camp:
- Their own basketball, with their name written clearly on it
- Water bottle
- Lunch from home
- Proper basketball attire that can be worn both inside and outside
- Any medication (e.g. inhaler, adrenaline kit, etc.) that your child may need for the day
PLEASE notify camp instructors if your child will be bringing medication. Include any relevant information our coaches may need in case of emergency.
Is Lunch Provided?
No. We ask that you pack your child a lunch from home. Please make sure to send plenty of fluids to drink.
Although water is always provided, we recommend sending a water bottle with your child’s initials clearly marked on top.
There will be no snack bar onsite.
Please let us know of any food allergies that we need to be aware of.
What time is lunch?
Lunch will be from 11:45am-12:30pm daily.
What should my child NOT bring to camp?
Triple Threat Academy highly recommends leaving accessories at home, such as:
- Watches
- Hats
- Playing or trading cards
- Hand-held electronic devices like Nintendos or iPods
- Cell phones
Triple Threat Academy is not responsible for items left behind or misplaced.
How do I register and methods of payment do you accept?
We accept:
- Credit Card (via online registration)
- All registration must take place through our website
Please, no cash. Also, please do not write checks to individual coaches. Thank you.
Can I sign-up the day of camp?
Only if the camp is not sold out, which is unlikely. We highly recommend that you register before the camp begins in order to hold your spot.
Can parents stay and watch the camps?
Parents, family, and friends—everyone is welcome to watch anytime during the week of camp. We remind you, however, that you are only a spectator… Please leave any questions or comments for the staff or your child until lunchtime or the end of the day.
How do I contact Triple Threat Academy?
Contact Triple Threat Academy at 510-306-HOOP (4667) or contact@triplethreatonline.com.
See the Locations page for the locations of our classes and camps.
Here is our mailing address, this is not a gym but a mailbox:
Triple Threat Academy
1271 Washington Ave #623
San Leandro, CA 94577
If you have any other questions or concerns, please feel free to call or email.
What’s the difference between camps and classes?
Camps take place over multiple full days, with drop-off in the morning and pick-up in the afternoon. These take place when school is out on vacation: Summer, Thanksgiving, Winter and Spring Breaks.
Classes take place daily and are 80 minutes in length. They run over a season, which is typically 8 weeks in length. Most students come to 1-2 classes per week for a given season.
The camp format means a broad range of skills and techniques can be introduced and taught in detail. The goal is to teach many skills that the students can work on at home to improve and incorporate into games to make basketball learning a fun experience.
A class, on the other hand, teaches a specific set of skills with the intention of mastery. Classes are a bit more focused and intense, leading to rapid improvement and confidence-building in a mistake-friendly environment.
We encourage families to do both camps and classes, as they work together to give kids the ultimate learning and improvement experience.
How do classes work?
Simply choose the day and class you want and sign up for the entire season (8 weeks). Your child will attend that same day and time for the entire season.
If you would like to do multiple classes, you can add as many you’d like. A discounted price will automatically appear in your shopping cart.
What does my child need to bring to class?
Each child will need a basketball with their name clearly written on it and a water bottle.
If my schedule changes, can we change the day of our class?
We try our best to accommodate all requests. As long as there is space in a similar class in the same age group, we can move you. Many of our classes sell out, so this may not be a possibility once the season starts. Please check your calendar prior to registering.
Will my child need an evaluation to see what class they should begin with?
We do not offer an evaluation as part of the registration process. As a general guideline, please choose the class that corresponds to your child’s age. Unless noted, most of our classes are beginner/intermediate.
What is the coach-to-player ratio for group classes?
For classes with a maximum of 14 players, there will be two coaches, making a 7:1 ratio. Classes with a maximum of 18 players will have three coaches, for a 6:1 ratio.
What is the VIP discount?
We promote and reward loyalty with our VIP discount. Here’s how it works: our current students are always given the chance to register for the next season’s classes one week before the general public—and they get a discount on future classes.
That’s right, your spot is guaranteed, and we give you a discount for doing it.
Can parents stay and watch?
You are more than welcome to stay and watch, but we ask that you be a spectator only. Please support your child in a positive manner and let our coaches do the coaching.
Once the trust is built up between your family and our coaches and you’re comfortable, you are also more than welcome to drop your child off and run some errands, go to the gym, or just relax.
My child is tall for their age, should they play up a level?
We do not recommend choosing a class based on the size or pure athleticism of your child. We are a skill-based program, and our main priority is helping players build confidence and excel. This means we often have students that play up or down a level because that is where their skill level is best challenged.
What is your makeup policy for group classes?
Our classes are very popular, and many of them sell out. Because of this we regret that we’re unable to offer makeup classes—we simply don’t have the space. We adhere to a strict coach-to-player ratio and can’t change this ratio to accommodate extra students in the class. Thank you for your understanding.
Worried your child won’t be able to make all the classes? We recommend that you take a look at our schedule and yours before you register to make sure you are available to attend the classes consistently.
Your classes sell out quickly. Can I get on a waitlist?
Yes, we encourage you to join the waitlist for any class that is full. We also encourage you to look at other classes within the same age range that may be a fit for your child, and try to make it work for the current season.